Everything you need to know about our custom lantern festivals, light art installations, and end-to-end services.
Find answers to the most common questions about our custom lantern festivals, light art installations, manufacturing process, pricing, shipping, and support.
Production timelines vary by project scale. Small projects (10-20 pieces) take 4-6 weeks, medium projects (30-60 pieces) take 8-12 weeks, and large festivals (80+ pieces) take 12-16 weeks. We recommend starting the consultation process 4-6 months before your desired installation date to allow for design, production, shipping, and installation.
Costs depend on size, complexity, and quantity. Small displays start around $15,000-$30,000. Medium custom lantern festivals range from $80,000-$300,000. Large-scale festivals with 80+ pieces typically cost $300,000-$1,000,000+. We provide detailed, itemized quotes after understanding your specific requirements. Contact us for a free estimate.
Yes. All our products use galvanized steel frameworks (rust-resistant), waterproof silk or PVC skins (IP65 rated), and sealed electrical components. They withstand rain, snow, and wind up to 30-45 mph depending on size. We provide wind load calculations and can engineer pieces for extreme weather conditions on request.
Absolutely. We offer complete turnkey service worldwide. This includes sea/air freight booking, export documentation, customs clearance coordination, and delivery to your venue. Our installation technicians travel to your location for professional setup, lighting programming, and staff training. We have completed projects in 50+ countries.
With proper care and storage, our lanterns last 5-10 years. We offer a 2-year manufacturing warranty covering defects in materials and workmanship. We provide spare parts kits with every shipment and offer refurbishment services to extend the life of your investment.
Yes, custom design is our specialty. Share your concepts, sketches, reference images, or brand guidelines, and our design team will create 3D renderings for your approval. We can produce any shape, size, or theme — from animals and architecture to brand logos and abstract art. No design is too complex.
Most pieces use low-voltage (12V/24V) LED systems powered by standard transformers. A medium festival typically requires 200-400 amps of 3-phase power. We provide complete electrical schematics, load calculations, and can recommend generator solutions if your venue has limited power. All systems meet CE and UL safety standards.
We primarily manufacture for purchase, as this provides the best long-term value. However, for clients in certain regions, we can connect you with rental partners who carry our products. Purchased lanterns can be reconfigured and re-themed for multiple events, making them a cost-effective long-term investment.
We have a multi-stage quality control process: framework inspection (weld quality, dimensions), fabric inspection (tension, seams), paint inspection (color accuracy, detail), electrical inspection (functionality, safety), and a 48-hour illuminated burn-in test. Every piece is signed off by a quality inspector before shipping. We welcome client factory visits.
We provide comprehensive post-installation support including: detailed operation and maintenance manuals, staff training sessions, spare parts kits, 24/7 technical support via phone/email during your event run, and optional on-site technicians. We also offer post-event teardown assistance, storage guidance, and refurbishment services for future use.
Our team is ready to answer any questions about your project. Contact us for a free consultation and custom quote.